Shipping Policy
Delivery Service
At Vernaudon Photographe, we provide reliable shipping services across Australia. Our shipping operations run Monday through Friday, ensuring your photography equipment reaches you safely and promptly.
- No minimum order requirement
- Shipped from our Adelaide facility
- Australia-wide delivery coverage
- Delivery via Australia Post and StarTrack
Delivery Timeframes
| Location | Standard Delivery | Express Delivery |
|---|---|---|
| Adelaide Metro | 1-2 business days | Next business day |
| Major Cities | 2-4 business days | 1-2 business days |
| Regional Areas | 5-7 business days | 2-3 business days |
| Remote Areas | 7-10 business days | 3-5 business days |
Shipping Costs
Our shipping rates are calculated based on your delivery location and the size/weight of your order:
Standard Delivery
- Orders over $300: Free shipping Australia-wide
- Adelaide Metro: $9.95
- Major Cities: $12.95
- Regional Areas: $15.95
- Remote Areas: $19.95
Express Delivery
- Adelaide Metro: $14.95
- Major Cities: $19.95
- Regional Areas: $24.95
- Remote Areas: $29.95
Order Processing
All orders are processed within 1-2 business days from the time of purchase. During peak periods or sales events, processing times may be extended by 1-2 additional business days.
Processing Schedule
- Monday to Friday: 9:00 AM - 5:00 PM ACST
- Orders are not processed on weekends or public holidays
- Same-day dispatch for orders placed before 2:00 PM ACST
Order Tracking
Once your order is dispatched, you will receive a tracking number via email. You can track your package through:
- Tracking updates via email
- SMS notifications (if provided)
- Online tracking through carrier websites
Special Considerations
- Some remote areas may require additional delivery time
- Large or heavy items may incur additional shipping charges
- PO Box delivery available for selected items only
Contact Information
For any shipping-related queries, please contact us:
12 Thomas St, Unley SA 5061, Australia
+61881851984
contact@vernaudon-photographe.com